FAQ
What is YarlOlai Gifts?
YarlOlaiGifts.com is an online outlet helps you to send gifts to Jaffna, Vavuniya, Batticalloa, Kilinochi, Mullaitivu since 2012. Our objective is to provide fully satisfying online shopping and gift delivery service to global Tamil community.
What are the Delivery Areas available?
Jaffna,Batticalloa,Vavuniya, Killinochi, Mullaithivu, Negambo, Puttalam,Wattala, Wellawatte.
[Not all products available for all districts]
Do you offer free delivery?
Yes, Delivery is free for Jaffna District.
Do you deliver on weekends and public holidays?
Yes we do.
Can I add special delivery instructions?
Yes. You can add delivery instructions in check out step 4. There is a text box called ‘Additional Order Information ‘to enter your special instructions.
What is the earliest that my orders can be delivered?
You need to place the order at least one day prior to the delivery date. But YarlOlai Gifts can offer same day delivery for orders placed before 2PM local time [Except -Fresh flowers]. For Same day delivery we advise you to contact us before place your order.
Mobile / Viber – 0094774449594
Will you make sure that prices are not disclosed to recipient for items I order through YarlOlai Gifts?
The prices of delivery items are not disclosed to recipients
What if we can't find your recipient's address?
We encourage you to enter the phone number of the recipient. If the address is too difficult to find we will contact the recipient to get directions. We always try not to spoil the surprise.
What are the 24*7 Support modes available on YarlOlai Gifts?
Our Customer Care Team is available to assist you any time. You can contact us on Mobile / Viber 0094774449594.
[If you could not reach us on Viber, Please feel free to call us directly]
How Can I pay for my order?
YarlOlai Gifts accept following payment methods,
Debit / Credit Card
PayPal
Western Union
Money Gram
Bank Deposit [Srilanka / United Kingdom]
Do you accept cash on Delivery?
Yes, we do. You must contact YarlOlai Gifts after you placed your order.
How can I Pay by Credit / Debit card?
Currently YarlOlai Gifts accepts Credit / Debit Card payment through PayPal. You do not need to have PayPal account for this. Please check below Video link for more helps.
https://www.youtube.com/watch?v=6saUvchGJI4